Call Dispatch
Tap the number. A real dispatcher — not a menu tree — picks up. Tell us where you are and what happened.
~ 1 min
Process · 4 Steps · ~15 min
Flat tire? We come to you. Here's the whole job, start to finish.
You call, share your GPS pin, and a tech rolls to your location with the gear to swap your spare onto the rim of the flat — typically within 15 minutes across most of Miami-Dade. No tow. No shop visit. No guessing.
5.0 from Miami-Dade drivers
Certified techs
15-min dispatch
EPA 608/609 A/C
From Flat To Fixed
Four steps. About fifteen minutes.
The whole job is built around a single goal: get you rolling again without a tow truck or a shop waiting room. Here's exactly what happens between your call and the moment we hand your keys back.
Share GPS Pin
Text us your location pin (WhatsApp, SMS, or the booking form). We confirm zone coverage and ETA in writing.
~ 1 minWe Dispatch
A van rolls to your exact spot — driveway, parking lot, gas station, highway ramp. We text you when we're close.
~ 10–15 minFlat → Spare
Tech swaps your spare onto the flat's rim, checks torque, and you're cleared to drive to a tire shop at low speed.
~ 15 min on-site
Inside The Job
What actually happens during those fifteen minutes
We've broken the on-site work into the same six actions we'd take if we were doing it in our own driveway. No mystery fees, no upsells in the middle of a shoulder — just a flat tire fixed.
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Scene check & safety cone-out
First thirty seconds: tech parks behind you with hazards on, drops a reflective triangle if you're on a road shoulder, and confirms we're on level ground before any lugs come off.
- Verify the spare is present and properly inflated
- Confirm wheel-locks or unusual lug patterns (some Fords, certain Lexus models)
- Confirm the flat isn't a sidewall blowout — in which case we shift to sidewall protocols
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Loosen the flat's lug nuts
Before the car comes off the ground we crack the lugs on the flat while it's still loaded — that's the trick most people skip at home. Impact gun, half-second per lug.
- Proper star pattern, never sequential
- Wheel-lock key used if your car requires one — we stock the common patterns
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Jack, swap, lower
Jack goes under the factory pinch-weld point. Flat comes off, spare goes on. Hand-thread the first two lugs so the wheel doesn't drop.
- Spare orientation matches (some "directional" temporary spares are unidirectional)
- Valve stem clears the caliper — we check before torque
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Torque to spec
We torque to your vehicle's factory spec (typically 80–100 lb-ft for most cars, 100–120 for trucks) using a calibrated click-type wrench — not a "feels tight enough."
- Star pattern, two passes
- Recheck torque after 50 feet of driving
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Flat goes in the trunk, gear stowed
The flat tire and any debris from the puncture site go back in your trunk. We wipe our hands, sweep the road shoulder, and confirm you're cleared to drive.
- If your flat is repairable later, we tell you honestly — we don't do in-lane repairs, but we'll point you to a shop
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Spare speed limits & next steps
Temporary spares are usually rated 50 mph max. We write that on your receipt so you don't forget in morning traffic on the Palmetto.
- Drive to your tire shop within ~50 miles
- If you don't have a spare, see no-spare protocols
Watch First
See how a proper roadside spare swap actually goes
This short walkthrough shows a technician at work — the same six actions run on a typical job — the order matters, especially the lug-loosen-before-lift step that most people skip. Watch it once before you ever need it.
- Why we crack the lugs before lifting the car
- Star pattern vs. sequential — what breaks
- Torque to spec, not to "feels good"
Before The Van Arrives
What to have ready (so the 15-minute promise holds)
Most of the time we arrive and just work — but a little prep on your end shaves five minutes off the job and keeps you safer on the shoulder. Three things, in order of importance:
1. Stay safe where you are
If you're on a highway shoulder, get out of the vehicle on the side away from traffic and stand behind a guardrail. We carry cones, but you don't want to be in the lane while we put them out.
- Hazard lights on
- Passenger-side exit when possible
- Keep pets & kids inside the car
2. Locate your spare & jack
Most cars: spare is under the trunk floor, jack is in the foam insert beside it. Trucks/SUVs: sometimes under the rear cargo floor, sometimes mounted under the back. Knowing where it is before we arrive saves us ten minutes of "wait, where's the — "
- Trunk/cargo floor (most sedans)
- Underbody mount (trucks, SUVs)
- Tailgate-mounted (older Ford Ranger)
3. Wheel-lock key (if you have one)
If your car came with locking lug nuts, the little socket key is usually in the glove box or with the jack tools. We stock common patterns but if you have an aftermarket set, the key saves a trip back to the shop.
- Glove box
- Center console tray
- Original wheel-lock pouch
Right Now
Two techs rolling in the county tonight
Van 1 is east of the 826 heading toward Hialeah. Van 2 is on US-1 near Cutler Ridge. If your pin is inside the current coverage zones, we'll be there inside fifteen minutes from your call — not from when this page loaded.
Call dispatch15
Min Avg Arrival
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Techs On Road
—
Jobs Tonight
$65
Flat Swap
Common Questions
The stuff drivers actually ask
Eight honest ones. If yours isn't here, the dispatch line is a faster answer than scrolling.
How fast can you actually get here?
Most of Miami-Dade inside our coverage map: ~15 minutes from the moment you hang up. Out toward the edges — Homestead, far west Hialeah, the airport cargo area — it stretches to 25–35. We give you an honest ETA on the call, not a sales one.
Do you do this on the highway shoulder?
Yes, with FHP/tow protocols when the shoulder is too narrow. We dispatch a van with cones, reflective triangles, and high-vis. If your location is unsafe (active lane, construction zone with no shoulder), we'll coordinate with you to move to the next exit before working. We won't put you or the tech in front of a tractor-trailer.
I don't have a spare. Now what?
Two paths. If you can safely drive on a tire sealant kit (some newer cars ship without a spare, just a compressor + sealant), we can top it off and get you to a tire shop — we charge for the sealant separately. If the tire is fully flat and the sidewall is damaged, we run a tow-to-nearest-shop or plug-and-tow service. See the full no-spare scenario page for the actual price breakdown.
Why is the price different on weekends and at night?
Because dispatching a tech at 11 PM on a Sunday on the Palmetto costs us more than dispatching one at 2 PM on a Tuesday in Brickell. The base rate covers the weekday daytime window. Weekend mornings are the cheapest window because traffic is light. Weekend nights cost the same as weekday nights. All the rates are on the pricing page with no fine print.
Can you fix the flat itself, or only swap the spare?
We swap. We don't plug or patch tires on the shoulder — it's not safe (we'd be kneeling in traffic for 20 minutes for a repair that may not hold) and it's not what most Miami-Dade drivers actually want. Most flats from construction debris on I-95 or screws on US-1 are sidewall-adjacent and won't hold a plug anyway. After the swap we point you to a shop for the permanent repair or replacement.
What if my lug nuts are locked?
Stock wheel-lock keys (the little socket that came with your car) — we carry the common ones. Aftermarket sets (McGard, Gorilla, etc.) we need your key. If the key is missing, we can tow you to a tire shop that can remove the lock. The dispatcher will ask on the call so we don't arrive unprepared.
Do you take cards? Apple Pay?
Yes — tap, chip, swipe, Apple Pay, Samsung Pay, and cash. The booking hold is a Stripe pre-authorization for $40; the remaining balance is charged on-site after the swap. Refrigerant is billed separately. Full breakdown on pricing.
What if the tech can't get the spare off / flat off?
It happens — seized lugs, corroded wheel, wrong jack point. We don't charge you the swap fee if we can't complete the job; we charge only a small dispatch fee to cover the trip, and we tow you free to the nearest shop on our route. We'd rather be honest about it than strip a lug or bend a rim on the shoulder.
¿Habla español? Dispatch habla español, criollo haitiano, portugués y francés. Llámenos y le atendemos en su idioma.
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From The Blog
Corridors
Spare Tire
A/C
Miami-Dade tire knowledge, written locally
Three pieces drivers in this county actually search for — construction debris patterns by corridor, what to do when the spare is missing, and the real reason your A/C stops cooling in July.
Where I-95 construction debris actually clusters (and when)
A county-wide look at the I-95 express lanes project: which segments shed the most tire-killing debris, and the time-of-day patterns that decide whether your morning commute ends with a flat.
Read post →No spare? The four options Miami-Dade drivers actually have
Newer cars ship without spares. Here are the realistic paths — sealant kit, run-flat driving range, mobile flat swap to a tow yard, or ride-share to a tire shop — with real Miami costs and times.
Read post →Why your car A/C quits in August (and why a recharge isn't always the fix)
The 90°F+ humidity in Miami-Dade exposes every weak seal and undercharged system. We break down when a recharge solves it, when it doesn't, and what our EPA 608/609 certified recharge actually checks.
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